Privacy Policy

Mobi Comics & Collectibles
Effective Date: May 3, 2026
Mobi Comics & Collectibles (“we,” “us,” or “our”) operates the website mobicomics.ca (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or make a purchase from us. By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide Directly
When you place an order, create an account, or contact us, we may collect:
• Name
• Email address
• Mailing and shipping address
• Phone number (if provided)
• Payment information (processed securely — see Section 4)
• Order history and purchase details
1.2 Information Collected Automatically
When you browse our Site, we automatically collect certain technical information, including:
• IP address and browser type
• Pages visited and time spent on the Site
• Referring website or search terms used to find us
• Device type and operating system
This information is collected using cookies and analytics tools including Google Analytics and Google Search Console. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
2. How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders
• Send order confirmations and shipping notifications
• Respond to your enquiries and customer service requests
• Send marketing emails if you have opted in (you may unsubscribe at any time)
• Improve our website and product offerings
• Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Shipping & Canada Post
To fulfill your order, we share your shipping name and address with Canada Post. Canada Post’s privacy practices are governed by their own privacy policy, available at canadapost-postescanada.ca. For customers in the Burlington, Ontario area who arrange local pickup or Interac payment, only the information necessary to complete the transaction is used.
4. Payment Processing
We accept payment by Credit Card, PayPal, and Google Pay. Payment transactions are processed by secure third-party payment processors. We do not store your full credit card number, CVV, or payment credentials on our servers. Payments are processed in Canadian Dollars.
Each payment provider has its own privacy policy governing how they handle your payment data:
• PayPal: paypal.com/privacy
• Google Pay: policies.google.com/privacy
5. Cookies
Our Site uses cookies — small text files stored on your device — to improve your browsing experience. We use:
• Essential cookies: required for the shopping cart and checkout to function
• Analytics cookies: used by Google Analytics to understand how visitors use the Site (anonymised)
• WooCommerce session cookies: to remember your cart and login status
You can disable cookies through your browser settings, though this may affect your ability to use some features of the Site such as the shopping cart.
6. Data Retention
We retain your order and account information for as long as necessary to fulfill the purposes outlined in this policy, including for accounting and legal compliance purposes. If you wish to have your data deleted, please contact us at sales@mobicomics.ca.
7. Your Rights
As a resident of Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for marketing communications at any time
• Request deletion of your personal data (subject to legal requirements)
To exercise any of these rights, please contact us at sales@mobicomics.ca or by phone at 1-877-876-9530.
8. Third-Party Links
Our Site may contain links to third-party websites such as the Grand Comics Database. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
9. Children’s Privacy
Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
10. Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or loss. Our Site uses HTTPS encryption for all data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Mobi Comics & Collectibles
4087 Harvester Road, Unit 10
Burlington, Ontario L7L 5M3
Email: sales@mobicomics.ca
Phone: 1-877-876-9530
Website: mobicomics.ca